The Rococo Studio offers UK next day delivery on all orders placed before 2:30pm GMT* and standard delivery on all International orders within 1 to 5 days**

*Orders placed before 2:30pm GMT Monday to Thursday will be delivered next day. Orders placed on a Friday before 2:30pm GMT will be delivered the following Monday. All orders placed on a Friday after 2.30pm GMT, Saturday or Sunday will be delivered the following Tuesday. Please note this only applies to England, Scotland & Wales excluding Highlands and Islands.

**International delivery times may vary, particularly if shipments are subject to customs and duty procedures beyond our control. Customs and import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. You can see examples of cost and transit times below for main destinations below.

Please note that shipping times may vary subject to national holidays and bank holidays.

Tracking Your Order

All of our deliveries require a signature on arrival and can be tracked using the tracking information sent with your shipping confirmation. We are unable to deliver to P.O. boxes.

Foreign Taxes and Duties

In most cases, any customs or import duties are charged once the delivery reaches its destination country. Customs policies and import duties vary widely from country to country – we would therefore not be able to advise on what these costs would be. Any charges on a delivery are payable by the receiver. Please contact your local customs office for current charges before you order.

Refused Deliveries

If a delivery is refused by the receiver and returned to The Rococo Studio, any duties, taxes, postage or customs charges incurred will be deducted from the refund issued.

Customer Services

For further help or enquiries contact The Rococo Studio’s customer care team at info@therococostudio.com.

Our business hours are Monday – Friday 9:00-05:00pm GMT, excluding bank holidays.

We will respond within 2 working days.